Most people see a way to pay.
Payment product managers see routing data, fraud signals, authorization clues, and compliance implications.
That 15- or 16-digit number isn't random.
Every field on
Imagine a customer signs up for Netflix today.
The first transaction is straightforward. The customer is present, enters their card details, may complete a 3DS challenge, and the issuer approves the payment.
Behind
Over the last two years, I've spoken with hundreds of product leaders running recurring revenue businesses.
The conversations usually revolve around the same topics: authorization rates, chargebacks, PSP migrations, token management,
It is not the strongest species that survives, not the most intelligent, but the one most responsive to change. - Charles Darwin, On the origin of species
This principle holds true in the rapidly
Over the past two years, I’ve had conversations with hundreds of product leaders in mid-market recurring businesses. Across these discussions, the same key challenges in payments kept surfacing:
💡 Managing multi-vendor